Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help Center section incorporated into your Web Site Control Panel features a selection of help articles and commonly asked questions. Aimed at resolving any common problem that you may stumble upon, they are compiled by our support team of accomplished techs.

  • Top quality support service
  • Educational Video Clips

  • If you would rather watch how a task is carried out or how an issue is remedied, rather than just reading about it, examine our compilation of educational video tutorials. They cover various issues and will help you quickly learn how to work with our Web Site Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7/365 tech support service and include a sixty–minute support ticket response time guarantee. Our experienced technicians will be available 24–7 and will settle any issue that you could encounter within maximum one hour after the tech support ticket submission. In the majority of instances, a reply will be given to you in less than 20 minutes.